Question 1

What qualifies as a 'large loss'?

Accepted Answer

Most carriers consider losses above $250,000 large-loss. We handle anything from major water events to total-fire reconstruction.

Question 2

Do you have references for large-loss work?

Accepted Answer

Yes. We provide carrier and customer references on request as part of any RFP.

Question 3

Who runs a large-loss project on your end?

Accepted Answer

A dedicated large-loss project manager is assigned at intake and stays through final occupancy. They are your single point of contact for the carrier, adjusters, brokers, your operations team, and every trade on site.

Question 4

Can you mobilize equipment beyond what's in Lexington?

Accepted Answer

Yes. For large losses we mobilize from regional resources and can deploy 100+ air movers, 20+ commercial dehus, multiple desiccants, and large-volume extractors within 24 hours when an event demands it.

Question 5

Do you handle EHS, OSHA, and environmental compliance?

Accepted Answer

Yes. Large losses often involve asbestos, lead, PCBs, or refrigerants. We coordinate licensed abatement, manifested disposal, and OSHA-compliant site safety from day one.

Question 6

How do you coordinate with multiple carriers and excess layers?

Accepted Answer

Our project managers work directly with primary carriers, excess layers, brokers, and any independent appraisers. Documentation is structured so each layer has what it needs for prompt approval.

Question 7

Can you do a desk-quote for an upcoming property's emergency response plan?

Accepted Answer

Yes. We pre-walk the property, build a response plan with your facilities team, and pre-stage account contacts so the response is faster when an event happens.

Large Loss & Catastrophic Restoration

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